Legal
Privacy Policy
Last updated: August 7, 2026
This Privacy Policy explains how Chayaniq (“Chayaniq,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit chayaniq.com (the “Site”), submit a form, subscribe to our newsletter, or work with us on a project.
On this page
1. Scope of This Policy
This Policy covers information collected through the Site, our contact and project-inquiry forms, and our newsletter. It does not cover information exchanged under a separate signed agreement with a client — such as a Statement of Work or Master Service Agreement — which is governed by the terms of that agreement and any related confidentiality obligations.
2. Information We Collect
- Contact and inquiry information — name, email address, company name, phone number, and project details you submit through our contact or quote-request forms.
- Newsletter information — your email address when you subscribe, and your engagement with the emails we send.
- Client engagement information — technical requirements, business context, and other details you share with us while scoping or delivering a project.
- Usage and device information — pages visited, referring page, browser and device type, and approximate location, collected automatically as described in our Cookie Policy.
- Communications — records of emails, calls, or meetings between you and our team.
3. How We Collect Information
- Directly from you, when you fill out a form on the Site, email us, or schedule a call.
- Automatically, through cookies and similar technologies when you browse the Site.
- From third parties, such as a referral or partner who introduces you to us, where you have consented to that introduction.
4. How We Use Your Information
- Respond to inquiries and prepare proposals, estimates, or discovery calls.
- Deliver, maintain, and support the software, AI, and cloud engineering work we're engaged to do.
- Send the newsletter you signed up for; you can unsubscribe at any time using the link in every email.
- Understand how the Site is used so we can improve it and fix issues.
- Meet our legal, tax, and security obligations.
We do not sell your personal information, and we do not use it to train third-party AI models.
7. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Policy, or as required by law. Contact-form and newsletter data is generally retained for as long as you remain subscribed, or until you ask us to delete it. Information tied to a client engagement is retained in line with the retention terms of the relevant agreement.
8. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your information.
- Object to, or ask us to restrict, certain processing.
- Withdraw consent — for example, unsubscribe from our newsletter — at any time.
- Request a portable copy of the information you've provided us.
To exercise any of these rights, contact us at hello@chayaniq.com.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information — including encrypted connections (HTTPS), access controls, and vetted third-party providers. No method of transmission or storage is completely secure, and we can't guarantee absolute security.
10. Children's Privacy
Our Site and services are directed at businesses and are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
11. International Visitors
We may process and store information in countries other than the one you live in. Where required, we take reasonable steps to ensure such transfers are subject to appropriate safeguards.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision; material changes will be reflected on this page.